How to Search for and View Member Eligibility

You can search member eligibility information for members who have been entered into the system. You can search for up to 10 members at one time.

To search for eligible members

1. On the Member menu, click Check Eligibility.

2. On the Check Eligibility page, enter your search criteria.

   Note: The time between the Service From Date and the Service To Date cannot be greater than one year. If the dates are left blank, today's date will be used.

3. To enter additional member eligibility criteria, click (the add icon) and then enter your search criteria.

   Tip: To remove a row from the selection criteria, click (the delete icon).

4. Click Search.

   A table with all matches is displayed. To sort the table according to that information, click a column heading. To display that match, click a row.

   If no matches are found, a message is displayed with the option to click Reset to clear all fields and enter new search information. If too many matches are found, click Reset and search using additional options.
5. To view the member's details, in the search results table, click the appropriate row.
6. On the Eligibility Confirmation page, review the member's details.
7. Optionally, to search for a different member, at the bottom of the Eligibility Confirmation page, click Choose a Different Member.

See Also